Information we collect
We may collect personal information from you when you interact with us, such as when you visit our website, subscribe to our newsletter, participate in events, or engage with our services. The types of personal information we may collect include, but are not limited to:
- Name
- Contact information (email address, phone number, address)
- Demographic information
- Payment information
- Information provided in communications with us
How we use your information
We may use the personal information we collect for the following purposes:
- To provide and maintain our services
- To communicate with you, including responding to inquiries and providing updates
- To personalise your experience and tailor content to your interests
- To process transactions and fulfill orders
- To send promotional materials, newsletters, and marketing communications (you may opt out at any time)
- To conduct research and analysis to improve our services
- To comply with legal obligations and enforce our policies
Mandatory data breach notification
In the event of a data breach that is likely to result in serious harm to affected individuals, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law. We have procedures in place to assess and respond to data breaches promptly.
Sensitive information
We may collect sensitive information as defined by the Australian Privacy Principles. If we collect sensitive information, we will obtain explicit consent from you and handle it in accordance with applicable privacy laws. We will only use sensitive information for the purposes for which it was collected, unless otherwise authorised by law.
Correction requests
You have the right to request corrections to the personal information we hold about you. If you would like to request access to or correction of your personal information, please contact our Privacy Officer using the contact details provided below. We will handle your request in accordance with the Australian Privacy Principles.
Complaints process
If you believe that we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint with our Privacy Officer. We will investigate your complaint and endeavor to resolve any issues promptly. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Privacy Officer
Made in the West Creative Pty Ltd
PO Box 794, Penrith NSW 2751
madeinthewestcreative@gmail.com
0429 432 803
By using our website, services, or products, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
